Our Story

Founded in 1987

RAL Inspection Services is a proud provider of top quality nationwide property inspections focused on servicing the relocation and trust real estate industries. Recognized as a leader in relocation and trust real estate inspections, RAL has built our reputation on quality, experience and the ability to exceed our client’s expectations.
RAL understands the challenges that can be experienced during the course of a relocation and we pride ourselves in our ability to successfully guide our clients through the inspection process. Doing the right things for the right reasons is the driver behind our goal to consistently provide the highest level of customer service while continuing to look after the best interest of our clients on every assignment.

Company Values

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Integrity
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Quality
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Passionate customer service
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Dedication to learning
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Respect for others
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Accountability

Our Mission

To be North America’s premier provider of professional inspection information based on integrity, knowledge and outstanding customer service.

Owners’ Commitment

We are committed to doing the right things for the right reasons. We recognize the importance of delivering accurate, unbiased information along with exceptional service. Our commitment is to be a respected resource for our clients, a trusted partner with our subcontractors and a devoted employer to our team members.

Meet the Leaders of RAL

Mike Wagner

President + Owner

Mike joined RAL Inspection Services in 2002 and brings over 20 years of business management and practical inspection experience. He is responsible for business development and contributes to the strategic direction and overall operation of the company. Mike also provides inspection related training to relocation clients and inspectors across the country.

Prior to joining RAL, Mike founded and managed Meridian Inspection Services.  A licensed home and pest inspector as well as a certified radon tester, he personally performed thousands of inspections throughout Central Indiana.

Mike is a Certified Inspector and serves on the national board of Directors for the American Society of Home Inspectors (ASHI) where he currently holds the office of Vice President. He is also proud to serve as a Trustee for the ASHI Foundation. Mike earned the Certified Relocation Professional (CRP) designation from the Worldwide Employee Relocation Council (ERC).  Mike was also honored to receive the Worldwide ERC Meritorious Service Award in recognition of his dedicated service and professional contributions to the workforce mobility community.

Tom Tillett

VP Operations/Accounting + Founder + Owner

Tom founded Radon Analytical Laboratories (RAL) in 1987 as one of the nations first radon laboratories. Shortly after, he transitioned the radon laboratory into a full service relocation inspection management company and started doing business as RAL Inspection Services.  As a Certified Public Accountant (retired), he is responsible for all financial aspects of RAL. Tom continues to contribute to the strategic direction and overall operation of the company.  Tom is a highly respected member of the radon community and manages the RAL radon warranty program.

Sue Duggan

Director, Client Relations

Sue joined RAL in 2013 as an inspection report quality control reviewer.  Her relocation inspection management experience since 2007 quickly moved Sue into a client relation management position for our Pennsylvania service center. Sue’s client first attitude and extensive knowledge has proven highly beneficial to RAL clients as they navigate the challenges associated with the relocation inspection process.

As Director of Client Relations, Sue is responsible for the day-to-day management of our client needs.  She is a trusted resource of information, a collaborative problem solver and has helped RAL earn several client related service awards.

Edgar Colon

Systems Administrator, Information Technology

Edgar joined RAL in 2015 after working in the Information Technology profession for many years. Edgar was an outside consultant who helped RAL’s internal IT team with special projects and security.  RAL quickly realized Edgar’s high level of professionalism and provided an opportunity for him to join our team. Through Edgar’s efforts, RAL was able to develop a paperless work-flow process which also enabled a smooth transition to better serve remote employees across the country. 

Edgar’s responsibilities include overall management of RAL’s technology platform, emergency contingency plan and information security needs. Edgar’s team helps to insure that our field inspectors, the RAL staff and our clients experience exceptional IT support.

Ready to see what services we offer?