Our Story
Founded in 1987
RAL Inspection Services is a proud provider of top quality nationwide property inspections focused on servicing the relocation and trust real estate industries. Recognized as a leader in relocation and trust real estate inspections, RAL has built our reputation on quality, experience and the ability to exceed our client’s expectations.
RAL understands the challenges that can be experienced during the course of a relocation and we pride ourselves in our ability to successfully guide our clients through the inspection process. Doing the right things for the right reasons is the driver behind our goal to consistently provide the highest level of customer service while continuing to look after the best interest of our clients on every assignment.
Company Values
Integrity
Quality
Passionate customer service
Dedication to learning
Respect for others
Accountability
Our Mission
To be North America’s premier provider of professional inspection information based on integrity, knowledge and outstanding customer service.
Supplier Code of Conduct
This Supplier Code of Conduct outlines our expectations for our Suppliers related to regulatory compliance, ethical business practices, labor and human rights, diversity, health & safety and environmental stewardship. All Suppliers engaged in providing services to RAL are expected to act in accordance with this Supplier Code.
Owners’ Commitment
We are committed to doing the right things for the right reasons. We recognize the importance of delivering accurate, unbiased information along with exceptional service. Our commitment is to be a respected resource for our clients, a trusted partner with our subcontractors and a devoted employer to our team members.
Meet the Leaders of RAL
Mike Wagner
President + Owner
Mike joined RAL Inspection Services in 2002 and brings over 20 years of business management and practical inspection experience. He is responsible for business development and contributes to the strategic direction and overall operation of the company. Mike also provides inspection related training to relocation clients and inspectors across the country.
Prior to joining RAL, Mike founded and managed Meridian Inspection Services. A licensed home and pest inspector as well as a certified radon tester, he personally performed thousands of inspections throughout Central Indiana.
Mike is a Certified Inspector and serves on the national board of Directors for the American Society of Home Inspectors (ASHI) where he had the privilege to serve as National President in 2020. He is also proud to serve as a Trustee for the ASHI Foundation. Mike earned the Certified Relocation Professional (CRP) designation from the Worldwide Employee Relocation Council (ERC). Mike was also honored to receive the Worldwide ERC Meritorious Service Award in recognition of his dedicated service and professional contributions to the workforce mobility community.
Tom Tillett
VP Operations/Accounting + Founder + Owner
Tom founded Radon Analytical Laboratories (RAL) in 1987 as one of the nations first radon laboratories. Shortly after, he transitioned the radon laboratory into a full service relocation inspection management company and started doing business as RAL Inspection Services. As a Certified Public Accountant (retired), he is responsible for all financial aspects of RAL. Tom continues to contribute to the strategic direction and overall operation of the company. Tom is a highly respected member of the radon community and manages the RAL radon warranty program.
Edgar Colon
Systems Administrator, Information Technology
Edgar joined RAL in 2015 after working in the Information Technology profession for many years. Edgar was an outside consultant who helped RAL’s internal IT team with special projects and security. RAL quickly realized Edgar’s high level of professionalism and provided an opportunity for him to join our team. Through Edgar’s efforts, RAL was able to develop a paperless work-flow process which also enabled a smooth transition to better serve remote employees across the country.
Edgar’s responsibilities include overall management of RAL’s technology platform, emergency contingency plan and information security needs. Edgar’s team helps to insure that our field inspectors, the RAL staff and our clients experience exceptional IT support.